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Wallet security
Spot fake support and common scams
Recognize red flags before a message becomes a costly mistake.
4 min read · General educational guidance
- 1
Be skeptical of unsolicited support messages, giveaways, guaranteed returns, and urgent requests to connect a wallet.
- 2
Never disclose a recovery phrase, private key, password, or one-time security code. No legitimate support process requires your phrase.
- 3
Do not pay a validation, activation, release, or recovery fee to someone contacting you. Verify support channels through the provider's official site.
- 4
If you suspect a scam, stop interacting, preserve non-sensitive evidence, and report it to the relevant platform and local authorities.
USD Supporter Trust is an independent education site, not your wallet provider. Never share a recovery phrase or private key. For account-specific assistance, use your provider’s official support channel.
Read our safety guidance