USD Supporter Trust
All guides

Wallet security

Spot fake support and common scams

Recognize red flags before a message becomes a costly mistake.

4 min read · General educational guidance
  1. 1

    Be skeptical of unsolicited support messages, giveaways, guaranteed returns, and urgent requests to connect a wallet.

  2. 2

    Never disclose a recovery phrase, private key, password, or one-time security code. No legitimate support process requires your phrase.

  3. 3

    Do not pay a validation, activation, release, or recovery fee to someone contacting you. Verify support channels through the provider's official site.

  4. 4

    If you suspect a scam, stop interacting, preserve non-sensitive evidence, and report it to the relevant platform and local authorities.

USD Supporter Trust is an independent education site, not your wallet provider. Never share a recovery phrase or private key. For account-specific assistance, use your provider’s official support channel.
Read our safety guidance